Terms & Conditions / Cancellations & Refunds

Terms & Conditions

By accessing this website you enter into a contract with Aleafia Ltd whereby your use of the website is subject to these terms and conditions.

The information on this website has been prepared solely for the purpose of providing information about Aleafia Ltd its services, subsidiaries and products. Aleafia Ltd. will use reasonable care to ensure that the information is accurate at the time it is added to the website. However, Aleafia Ltd cannot guarantee that the information is accurate and it shall not be liable for any loss or damage that anyone may suffer in reliance on the information on this website.

The information on this website is provided without any warranty or implied term of any kind, including but not limited to any implied warranties or implied terms, fitness for a particular purpose or non-infringement. All such implied terms and warranties are hereby excluded.

Any and all information is subject to change without notice. Publications are subject to availability and their provision is at the discretion of Aleafia Ltd. You agree that Aleafia Ltd will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained in this website or from access to other material on the Internet via web links from this site.

Links within this website may lead to other websites however Aleafia Ltd assumes no responsibility for the contents of any other websites to which this website has links, as we may not have control over such websites. The inclusion of any links to such other websites does not mean that Aleafia Ltd sponsors, endorses or otherwise approves any information or material contained in those sites, or in sites linked to those sites, or has any association with the owner thereof. Any contract for goods or services entered into through such websites will be made with the owners or controllers of those websites and not with Aleafia Ltd.

These pages are protected by copyright. No information including photographs in this website may be modified, copied, distributed, transmitted, displayed, reproduced, published, licensed, used to create derivative works from, transferred or sold in any form. Links to this website may not be included in any other website without the prior written permission of Aleafia Ltd. This website is for personal and non-commercial use. You may access and download the contents of these pages and store a copy on a temporary basis for the sole purpose of viewing those pages for your personal use.

All other intellectual property rights, moral rights and equivalent rights wheresoever arising in the contents of this website are hereby asserted and reserved.

Aleafia Ltd reserves the right without notice to:

(1) terminate your access to this website at any time for whatever reason; and
(2) assign the benefit of this contract to a third party at any time.

The above exclusions and limitations apply only to the extent permitted by law. The validity, construction and performance of this contract shall be governed by English Law.

Cancellation & Refund Policy 

CLASSES

  • You may cancel a pre-booked and paid-for class or Small Group PT session up to 3 hours before the class. If you do not, you will be charged for attending or you will lose your credit.

PERSONAL TRAINING

  • You may cancel a pre-booked and paid-for PT session up to 24 hours before the class. If you do not, you will be charged for attending. No refund will be issued for unused sessions or credits.

  • Please note that you and your trainer will abide by the terms and conditions of the PT Agreement signed before your first session and saved within your Member profile.

HOLISTIC TREATMENTS

  • You may cancel a pre-booked and paid-for PT session up to 24 hours before the class. If you do not, you will be charged for attending. No refunds will be issued for unused credits

PAID FOR WORKSHOPS

  • When booking a course or workshop, we will only offer a refund when cancelling more than 1 week before the beginning of the event. You will receive a refund minus a 10% administration fee.

  • If you cancel a course or workshop with less than 1 weeks notice, no refund will be available. You may use your pass for another workshop in the future or pass your booking on to a friend at no additional cost. We must be notified via email if a friend will attend in your place. If the event is fully booked and we can offer your place to some one on the waiting list, we will refund the cost minus a 10% administration fee.

  • No refunds will be offered the within 48 hours of any course or workshop.

  • In the case of a course or workshop being cancelled or postponed by us, you will receive a full refund, or the option of being transferred to another workshop or course of equal value.

  • In the case of a course, session or workshop being cancelled or postponed by us due to force majeure, we will not be able to offer a refund, or the option of being transferred to another workshop or course of equal value.

CLASS & PACKAGES VALID FOR

It is not possible to book any class or session outside of the validity period.

  • Drop-in classes: 7 days from the date of purchase

  • 4 class pack: 1 month from the date of purchase

  • Unlimited: To be used within one calendar month from the date of purchase